Card Courtyard Pilbara

Privacy Policy

This policy explains how Card Courtyard Pilbara handles personal information connected with its website, enquiries, table and private-event requests, reservations and other venue communications. It applies to personal information provided to, or collected by, the venue in connection with its services and website at cardcourtyardpilbara.com.

Effective date: 15 September 2026

Information covered

Information covered by this policy

The information covered by this policy is limited to personal information that may arise through website use and direct contact with Card Courtyard Pilbara. The kinds of information involved depend on how you choose to interact with the venue.

Information you provide directly

You may provide personal information when you contact Card Courtyard Pilbara, submit an enquiry, request information about a table or private event, or otherwise communicate with the venue. This may include your name, email address, telephone number and the contents of your message. A communication can also contain other details that you choose to share so that we can understand your request. You can contact the venue by phone on +61861027426 or by email at [email protected].

Information generated through website use

When you use this website, technical and usage information may be involved in operating, securing and understanding the website. Depending on the interaction, this can include general device or browser information, pages viewed, the time of a visit and general interaction information. We use cautious, practical information of this kind only in connection with the website and its operation. For information specifically about cookies and similar technologies, please read our Cookie Policy.

Information from venue communications

If you call, email or otherwise communicate with Card Courtyard Pilbara, we may retain information reasonably connected with that communication. This can include the content and context of your request, your contact details and details needed to provide a considered response. Keeping an appropriate record may help us manage the communication, respond consistently and understand any later question about the same request. We do not treat every communication as a broad profile; records are kept only where reasonably connected with the communication itself.

Use of information

How information may be used

Card Courtyard Pilbara may use personal information for practical purposes connected with a visitor’s request, the operation of the website and the responsible management of venue communications.

Respond to enquiries and requests

Information may be used to respond to your enquiry and to communicate about the details of a request. This can include discussing a requested poker table, a poker room visit, poker night, poker tournament, card lounge enquiry or private poker event. The purpose is to understand what you have asked for, provide a relevant response and coordinate the details reasonably connected with that request. It does not mean that a table, visit or event is guaranteed to be available.

Operate and improve the website

Website-use information may be used to help keep cardcourtyardpilbara.com functioning as intended, address technical issues, protect the operation of the site and understand which pages or information appear useful to visitors. This use is practical and website-focused. It may help us identify where information is difficult to find or where a page is not operating as expected, without making assumptions about an individual visitor beyond what is reasonably needed for that purpose.

Maintain appropriate records

We may keep communication and enquiry records where reasonably needed to manage requests, maintain continuity when a matter is revisited, resolve questions and meet applicable obligations. The information kept will depend on the nature of the communication and what is relevant to it. Card Courtyard Pilbara does not set out a fixed retention period in this policy; instead, records are considered in light of reasonable necessity and the circumstances of the request.

Communicate where appropriate

We may use the contact details you provide to send replies or follow-up communications that are connected with your request. For example, this may help us clarify a question or provide information relevant to an enquiry you have made. This policy does not describe unrelated promotional contact. If you have a question or concern about request-related communications, you may use the privacy contact details set out below.

Care and disclosure

Disclosure, service support and security

Service support and disclosures

Personal information may be handled by people or service providers who assist Card Courtyard Pilbara with operating the website, responding to enquiries or providing venue-related administration, where that handling is reasonably necessary. This may occur so that an enquiry can be managed or the website can be supported in a practical way. Information may also be disclosed where required or permitted by applicable law. We do not name particular providers or systems in this policy because the relevant support may depend on the nature of the service or request.

Security and reasonable care

Card Courtyard Pilbara takes reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. The appropriate steps can depend on the information involved and the context in which it is handled. However, no method of transmission over the internet or method of storage can be guaranteed to be completely secure. If you have a concern about the handling of personal information, please contact us at [email protected].

Your requests

Access, correction and communication choices

Access and correction requests

You may contact Card Courtyard Pilbara to ask for access to personal information held about you, or to request correction of information that is inaccurate, incomplete or out of date. To help us identify the relevant information and understand the request, we may need enough detail about who is making the request and what it relates to. Requests will be considered in accordance with applicable requirements and the circumstances involved. To make an access or correction request, email [email protected].

Communication preferences and concerns

You may use the same privacy contact route to ask a question about how your information is handled or to raise a concern about communications connected with a request you have made. Please describe the issue as clearly as you can so we can understand the context and respond appropriately. This route concerns contact and response management; it does not assume the existence of a separate marketing-preference centre or unrelated communication programme.

Links and updates

External links and policy updates

Other websites

This website may contain links to other websites or services. Those destinations operate independently from Card Courtyard Pilbara, and we are not responsible for their privacy practices. If you follow a link away from this website, you should read the privacy information provided by the other website or service before providing personal information there. This policy applies to personal information connected with Card Courtyard Pilbara and this website, not to external destinations.

Changes to this policy

Card Courtyard Pilbara may update this policy from time to time to reflect changes to the website, venue communications or the way personal information is handled. The current version will display its effective date at the top of this page. For this version, the displayed date is Effective date: 15 September 2026. We do not promise advance notices or an archive of earlier versions through this policy.

Privacy contact

Contact Card Courtyard Pilbara about privacy

For a privacy question, an access or correction request, or a concern about the handling of personal information, please contact Card Courtyard Pilbara using the details below. Providing a clear description of your request will help us understand the relevant communication or information and respond appropriately.

Phone
+61861027426
Address
12 Goldfields Crescent, Port Hedland WA 6721, Australia